{"id":4247,"date":"2024-03-28T15:58:19","date_gmt":"2024-03-28T19:58:19","guid":{"rendered":"https:\/\/site.uvm.edu\/cals-news\/?p=4247"},"modified":"2024-03-28T15:58:19","modified_gmt":"2024-03-28T19:58:19","slug":"consumer-assistance-program-provides-on-the-job-training-for-uvm-students","status":"publish","type":"post","link":"https:\/\/site.uvm.edu\/cals-news\/consumer-assistance-program-provides-on-the-job-training-for-uvm-students\/","title":{"rendered":"Consumer Assistance Program Provides On-the-Job Training for UVM Students"},"content":{"rendered":"<figure id=\"attachment_4251\" aria-describedby=\"caption-attachment-4251\" style=\"width: 1200px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.wcax.com\/video\/2024\/03\/09\/uvm-students-get-on-the-job-training-through-states-consumer-assistance-program\/\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-4251 size-full\" src=\"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2024\/03\/VT-CAP.jpg?resize=525%2C295\" alt=\"A photo of the entry sign to the Vermont Attorney General's Consumer Assistance Program office.\" width=\"525\" height=\"295\" srcset=\"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2024\/03\/VT-CAP.jpg?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2024\/03\/VT-CAP.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2024\/03\/VT-CAP.jpg?w=1050 1050w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/a><figcaption id=\"caption-attachment-4251\" class=\"wp-caption-text\">Click this link to view the full interview &#8211; <a href=\"https:\/\/go.uvm.edu\/dbgyt\">https:\/\/go.uvm.edu\/dbgyt<\/a><\/figcaption><\/figure>\n<p>UVM students interning with the Vermont Attorney General&#8217;s <a href=\"https:\/\/www.uvm.edu\/consumer\">Consumer Assistance Program<\/a> (CAP) were interviewed recently by WCAX. The UVM Community Development and Applied Economics Department partners with the CAP program, to offer students valuable, transferable job skills with the program&#8217;s service learning opportunities.<!--more--><\/p>\n<p>The Vermont Attorney General&#8217;s office marked Consumer Protection Week during March 2024 and stated, &#8220;CAP is a 42-year-old program based at the University of Vermont in partnership with the Attorney General\u2019s Office. The program\u2019s primary goal is to address consumer problems in Vermont, which it does through its mediation service, outreach, and education. Staff, with the help of service-learning students, manage informal inquiries, provide referrals to resources, and engage in mediation of consumer complaints. In 2023, the program responded to 8,200 contacts, including reports of scams, and provided extensive mediation services on 1,251 consumer complaints.&#8221;<\/p>\n<p>The attorney general&#8217;s office also recommended that, &#8220;Vermonters experiencing consumer problems should contact the Consumer Assistance Program for help. The program is a useful resource for resolution and complaints filed help to identify problem trends in consumer areas. The CAP data is reviewed by the Vermont Legislature when considering consumer protection laws, for enforcement by the Attorney General\u2019s Office, and for consumer education and outreach. Reach CAP by calling 1-800-649-2424 or online at <a href=\"https:\/\/ago.vermont.gov\/cap\">ago.vermont.gov\/cap<\/a>.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UVM students interning with the Vermont Attorney General&#8217;s Consumer Assistance Program (CAP) were interviewed recently by WCAX. The UVM Community Development and Applied Economics Department partners with the CAP program, to offer students valuable, transferable job skills with the program&#8217;s service learning opportunities.<\/p>\n","protected":false},"author":7974,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[12,53,29],"tags":[17,111,83],"class_list":["post-4247","post","type-post","status-publish","format-standard","hentry","category-cals","category-programs","category-staff","tag-cdae","tag-consumer-assistance","tag-students"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":3407,"url":"https:\/\/site.uvm.edu\/cals-news\/catamount-life-skills-program-for-students-launched\/","url_meta":{"origin":4247,"position":0},"title":"Catamount Life Skills Program for Students Launched","author":"CALS Communications","date":"September 20, 2023","format":false,"excerpt":"The UVM Department of Community Development and Applied Economics (CDAE) and the Vermont Attorney General's Consumer Assistance Program (CAP) are pleased to announce the launch of the Catamount Life Skills series. This engaging educational series will help UVM students learn about important life skills to successfully thrive in Burlington and\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"An illustration of several colorful apartment buildings with the title of Catamount Life Skills.","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/09\/catamount-life-skills.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/09\/catamount-life-skills.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/09\/catamount-life-skills.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/09\/catamount-life-skills.jpg?resize=700%2C400 2x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/09\/catamount-life-skills.jpg?resize=1050%2C600 3x"},"classes":[]},{"id":2412,"url":"https:\/\/site.uvm.edu\/cals-news\/cdae-attorney-general-staff-award\/","url_meta":{"origin":4247,"position":1},"title":"Baldwin Awarded Attorney General Staff of the Year","author":"CALS Communications","date":"January 25, 2023","format":false,"excerpt":"Crystal Baldwin, UVM Community Development and Applied Economics (CDAE) staff, was awarded the 2022 Attorney General Career Staff of the Year Award by the National Association of Attorneys General (NAAG), at its annual meeting in Washington D.C. during December, 2022. Throughout her 13 years as an outreach professional within CDAE\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"Crystal Baldwin accepting a tear-shaped award from the National Association of Attorneys General.","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/01\/Baldwin-NAAG-award.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/01\/Baldwin-NAAG-award.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/01\/Baldwin-NAAG-award.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/01\/Baldwin-NAAG-award.jpg?resize=700%2C400 2x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/01\/Baldwin-NAAG-award.jpg?resize=1050%2C600 3x"},"classes":[]},{"id":591,"url":"https:\/\/site.uvm.edu\/cals-news\/november-new-hires\/","url_meta":{"origin":4247,"position":2},"title":"November New Hires","author":"CALS Communications","date":"November 17, 2021","format":false,"excerpt":"Danica Zirkle, CALS & Extension Human Resources Assistant Danica Zirkle recently joined the CALS & Extension Deans Office team as their human resources assistant. Zirkle previously worked at UVM Human Resource Services, where she assisted faculty, staff and retirees with common questions, and supported the benefit operations team. Outside of\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"Danica Zirkle","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2021\/11\/danica-zirkle-e1637162065159.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":3564,"url":"https:\/\/site.uvm.edu\/cals-news\/cdae-consumer-assistance-offer-student-loan-advice\/","url_meta":{"origin":4247,"position":3},"title":"CDAE &amp; Consumer Assistance Offer Student Loan Advice","author":"CALS Communications","date":"October 18, 2023","format":false,"excerpt":"On October 18, 2023, the Consumer Assistance Program and the Department of Community Development and Applied Economics will host an event on student loans for the UVM community. Vermont Assistant Attorney General Merideth Chaudoir will meet in the CALS Dean\u2019s Conference Room to discuss student loans, with a specific emphasis\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"An announcement for the Catamount Life Skills workshop on October 18, 2023.","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/10\/catamount-life-skills.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/10\/catamount-life-skills.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/10\/catamount-life-skills.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/10\/catamount-life-skills.jpg?resize=700%2C400 2x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2023\/10\/catamount-life-skills.jpg?resize=1050%2C600 3x"},"classes":[]},{"id":4256,"url":"https:\/\/site.uvm.edu\/cals-news\/cals-in-the-news-march-2024\/","url_meta":{"origin":4247,"position":4},"title":"CALS in the News-March 2024","author":"CALS Communications","date":"March 28, 2024","format":false,"excerpt":"CDAE Assistant Professor Trisha Shrum was interviewed by WCAX about the way Vermonters spend their money and how it will evolve as extreme weather occurrences increase. USDA NIFA announced funding for a project on sheep and goat farmer collaboration and education, with the UVM Extension Center for Sustainable Agriculture. Outreach\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"Megaphone shouting news about agriculture.","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=350%2C200 1x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=700%2C400 2x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=1050%2C600 3x"},"classes":[]},{"id":1813,"url":"https:\/\/site.uvm.edu\/cals-news\/august-2022-cals-in-the-news\/","url_meta":{"origin":4247,"position":5},"title":"August 2022 CALS in the News","author":"CALS Communications","date":"August 31, 2022","format":false,"excerpt":"CALS and Extension faculty, staff and students are making headlines for their commentaries, research findings, as subject matter experts, and for outreach collaborations. Below is a collection of recent stories. The question, So What Is Veganic Farming, Anyway? is the title of this article from Atlanta Business with an interview\u2026","rel":"","context":"In &quot;CALS&quot;","block_context":{"text":"CALS","link":"https:\/\/site.uvm.edu\/cals-news\/category\/cals\/"},"img":{"alt_text":"Megaphone shouting news about agriculture.","src":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=350%2C200 1x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=700%2C400 2x, https:\/\/i0.wp.com\/site.uvm.edu\/cals-news\/files\/2022\/01\/news4.png?resize=1050%2C600 3x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/posts\/4247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/users\/7974"}],"replies":[{"embeddable":true,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/comments?post=4247"}],"version-history":[{"count":2,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/posts\/4247\/revisions"}],"predecessor-version":[{"id":4252,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/posts\/4247\/revisions\/4252"}],"wp:attachment":[{"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/media?parent=4247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/categories?post=4247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/site.uvm.edu\/cals-news\/wp-json\/wp\/v2\/tags?post=4247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}